Following an in-flight event, the investigation revealed a product failure (more than 8 000 units are installed on the worldwide fleet).
During this survey, the agency worked in close collaboration with the product manufacturer and its insurers to set up the technical solutions allowing the safe continuing operations of the product.
Furthermore, an inspection and retrofit campaign of the product on the worldwide fleet has been engaged in collaboration with the aircraft manufacturer, the product manufacturer and our agency.
Today, thanks to this collaboration, the process is operational, it has limited the number of claims and it maintained the fleet airworthiness.
Finally, the agency proceeded with the cost evaluation of the operation in order to present an overall and detailed picture to the insurers.